![]() As such, you might fix the issue on Sky Q, but fire up Netflix and experience different issues. I’d avoid making changes on a soundbar – in particular with Sonos – as in many cases the delay will be applied to everything. ![]() ![]() I think it’s best to make adjustments on the input device first, then on the TV. ![]() You’ll typically find an audio delay setting on your input device, such as Sky Q, on your TV (the setting is per input) and on your soundbar or receiver. This holds audio from being played and is often adjusted in milliseconds (intervals of 20ms are common) or with a simple numbered slider. If your audio plays before the picture (you hear someone speak, and then their mouth moves), then you can fix this with the audio-delay setting. Related: Best TV Adjusting settings if the audio comes before the picture If you don’t want to pay for yet another box to sit beneath your TV, then you need to follow our advice below. It’s the most elegant solution to the problem, but quite pricey. Even better, you can still use HDMI ARC from your TV to play sound from smart apps on your soundbar. The audio is sent via the Arcana’s eARC port to the Sonos soundbar, and the picture to the TV. This takes an HDMI input from your Sky Q box, for example – you can use an HDMI switch to expand the number of devices you connect – and splits it into two. The best solution is to buy the HDFury Arcana. For the Sonos Arc in particular, this is bad news as you won’t get Dolby Atmos sound. These don’t accept a traditional HDMI input, but there are two workarounds.įirst, you can use optical-in directly from an external device, although this then means you can’t use HDMI ARC at all, you limit yourself to using a single device through your soundbar, and you limit audio quality, too. If you have a Sonos Beam or Sonos Arc, however, you’ll notice that you only have an HDMI ARC input (or eARC on the Sonos Arc). You can still have your AV receiver connected via ARC for any smart apps. You can use an HDMI switch to increase the number of inputs of your sound device. If you have a soundbar or an AV receiver that has one or more HDMI inputs, then plug in your Sky Q box, Blu-ray player or other device directly. The absolute best way to avoid these issues is to bypass HDMI ARC for external devices altogether. We’ll show you how to adjust settings to fix both. Lip-sync issues can present in one of two ways: audio comes before the picture, or audio comes after the picture. If, on the other hand, you run smart TV apps or plug devices directly into a soundbar then all should be good. In short, if you run HDMI ARC, you may see processing delays that throw audio and picture out of sync. However, not every device implements lip-sync properly, and the TV can cause further delays with its own processing. HDMI ARC does feature a lip-sync setting, which is supposed to carry information about how to adjust for the delay, and HDMI eARC has an improved version of this. Note that this only happens for devices plugged into the TV if you’re using smart apps, the TV seems better able to handle the processing. With HDMI ARC, everything passes through the TV, which can cause things to get out of sync. The reason for this is that an AV receiver can internally line up the audio and picture before sending the image to the TV. Lip-sync problems are when the sound and image become out of sync – and they tend to be more apparent with HDMI ARC connections, rather than with devices plugged directly into a soundbar, such as the Sonos Arc, or AV amplifier. Related: Best soundbar What’s the cause of lip-sync issues? Look online and you’ll see forum post after forum post complaining about Sky Q and, in particular, Sonos soundbars (the Arc and Beam) suffering lip-sync issues.
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